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Before you book.
Before you book.
Payment, pickup and the practical details - clearly explained.
How can I pay for my tour?
Payments are processed through PayPal. You can use your credit or debit card through PayPal.
Is hotel pickup available?
Pickup is available within the Chiang Mai city area. Please share your hotel or pickup location when you enquire so we can confirm the arrangements for your chosen tour.
What is your cancellation policy?
Cancel at least 24 hours before the scheduled tour departure to receive a 100% refund. Cancellations made less than 24 hours before departure are non-refundable. No-shows on the tour day are also non-refundable.
What if the operator cancels because of weather or safety?
If the tour operator cancels your tour due to weather or safety, you can receive a 100% refund or choose an alternative date.
When is my booking confirmed?
We will email you to inform availability, the total price and the next steps. Your booking is confirmed only after you receive our confirmation.
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